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To Our Patients: Here are just a few of the thoughts and messages
we have received from you about your time at Advanced
ROS. Thank you so much for your kind words.
Your trust and approval mean everything to us. To get to know you,
to care for you and to help you is our greatest privilege. You inspire
us every day, and we wish you all the best. -- The
Advanced ROS Therapy Team
“You are a beautiful, loving and caring bunch of people –
the best!” (patient survey)
“Dear Staff: My husband and I would like to
thank you for your wonderful way of caring for your patients. For
the past six weeks that E. has been coming to you, he always tells
me how great you have taken care of him, and always with smiles
on your faces. I know that each one of you has had something to
do with his recovery. God bless you and keep up the good work.”
(patient letter)
“My main concern was the results of my treatment,
which was successful. I’m extremely pleased.” (patient
survey)
“To Everyone that worked with me: I want to
thank you for putting up with me. You are the greatest people I
have ever met. The three most special men in the world are Andrew,
Stafford and Freddy. Keep up the good work. I want to thank you
for all the things you did for me when I was feeling down. You guys
pick me up. You’ll always be special to me and I will keep
in touch.” (patient letter)
“Giving the Very Best Care” (a letter
to the editor of The Journal News)
I am writing to say what a wonderful experience I had at Advanced
ROS. I was there for 30 radiation treatments following surgery for
breast cancer. The facilities are new, light and comfortable and
easily accessed without going through the hospital, with a parking
lot right by the door. I was greeted by name when I arrived and offered a
cup of tea. I never had to wait and was usually in and out within
10 minutes. The staff was extraordinary, obviously well-trained
to use their new, what looked like science fiction equipment. They certainly have a great reputation. Dr. Margaret
Torrey supervised my treatment carefully and kindly, checking my
progress weekly and she was always available for questions. The
radiation therapists were friendly and gentle as well as thoroughly
capable. In fact, although I am happy to have finished my treatment,
I will really miss seeing everyone there.” (G.K. Palisades,
NY)
“Dear Dr. Torrey & Staff:
Day 33
Has finally come to be!
As we travel along life’s way,
we take many paths for varying lengths of stay.
My visits here were helped by all,
a memorable way to spend the Fall!
Many thanks for all you do,
Many thanks to all of you.”
(patient poem)
“I could not be more pleased with your professionalism, patience
and excellent customer service. I have shared these thoughts with
my other doctors.” (patient survey)
“This is the best medical office I have ever
been in.” (patient survey)
“Dear Dr. Gerstley: Over the last few years
I’ve had to deal with many doctors. Some good, some not so
good. I want to thank you for being exceptional. Your office is
well organized and friendly. But most of all you kept us informed
and were always available to answer our questions. A special thanks
to your wonderful staff.” (patient letter)
“To Everyone: I’m walking away. Hooray!
Thanks to everyone for your care, kindness and patience. You made
a scary time easier with your smiles and friendship.” (patient
letter)
Advanced ROS Just the Best (a letter to the editor of The Journal
News)
“This is a thank you letter to the staff of Advanced ROS in
Nyack. On behalf of my husband, A.M., and myself, I would like to
express our sincere appreciation for the excellent care we received. We were overwhelmed by the concern your staff showed
us every time we walked through your door. We expected to be treated
with concern, however your staff went above and beyond their everyday
routine to make sure that we were always comfortable and relaxed. Thank you very much for making what could have been
a very stressful time in our lives bearable.” (Mr. and Mrs.
A.M., Stony Point, NY)
“Your entire staff has been courteous, helpful and most professional
and they all made me feel like I am a human being. I was treated
with the utmost respect. That’s very important.” (patient
survey)
“This is a very well-run radiation oncology
service. The doctors, nurses, therapists, office staff and other
patients, whom I thought were wonderful, all made my daily treatments
that much more comforting.” (patient survey)
“The staff are open, obviously warm and
in some cases, fun! This helps to make the experience as pleasant
as possible” (patient survey)
“I want to emphasize how courteous and helpful
everyone was, something not often encountered in a medical facility.
Especially notable was the kindness and understanding of the therapists.”
(patient survey)
“Your staff is so caring and the atmosphere
so pleasant. You welcomed me with lots of love. God Bless All of
You.” (patient survey)
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